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Home > Call Center Solutions > Nuera

Nuera Communications, Inc., an Internationally renowned name in providing packet-voice telephony solutions for carriers worldwide. The company manufactures and supplies state- of-the-art VoIP & VoFR Voice/Data Multiplexers. SM Telesys is proud to represent Nuera in India.

ABOUT NUERA
PRODUCTS
NueraBuilding ORCA OVERVIEW
ORCA GX-21
ORCA GX-8
ORCA GX-21 & GX-8 SPECIFICATIONS
ACCESS PLUS F200-IP
F200-IP SPECIFICATIONS

ABOUT NUERA

Nuera Communications, Inc., a top-rated Voice Over Internet Protocol Infrastructure Provider, develops Packet-Voice Telephony Solutions for carriers worldwide. The company's Open, Reliable Communications Architecture - ORCA - enables seamless voice traffic transport between the Public Switched Telephone Network (PSTN) and packet networks (IP). Nuera's SSC Softswitch, a software-based switch, helps companies migrate from traditional switching into a broadband environment.

Nuera is one of the industry's pioneers in the adoption of interoperability standards such as MGCP and SIP and is a founding member of the International Soft switch Consortium and co-founder of the Voice over IP Forum.

Nuera is a privately held, venture-funded company headquartered in San Diego, with sales and development operations in Asia, the Americas and Europe

INVESTORS

In December 1997, management, HarbourVest Partners, Bay Partners, J.F. Shea Company and Reyes Partnership IV acquired Nuera. Since inception, Nuera has raised more than $79 million in capital from leading financial investors, including GE Capital, Gleacher & Co., Goldman Sachs, ABS Ventures and U.S. Bancorp Piper Jaffray, and from strategic corporate investors, including AT&T, Motorola, SAIC, Mitsubishi Corporation and SBC Communications.

PRODUCTS

Nuera Communications develops, manufactures and sells carrier-class IP telephony solutions that enable communications service providers to quickly migrate to converged networks and to effectively compete in the rapidly changing global communications service market.

Market&products
MARKETS

Nuera serves carriers worldwide with its Internet-Enabling Voice Technology and Carrier-class IP Telephony Solutions. Service providers requiring superior voice quality, reliability, and advanced call-processing capabilities select Nueras ORCA gateway and softswitch products throughout the U.S., Asia, Europe and Latin America.

TRADEMARKS

The trademarks, logos and service marks ("Marks") displayed on this web site are the property of Nuera Communications, Inc. or other third parties. Users are not permitted to use these Marks without the prior written consent of Nuera or such third party which may own the Mark. "Nuera", "ORCA" and the Nuera logo are registered trademarks of Nuera Communications, Inc.

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PRODUCTS

ORCA OVERVIEW

ORCA

ORCA provides highly efficient, low delay, reliable delivery of voice, fax, data, and voice-band services across a broad range of packet transmission networks. ORCA brings Nuera's call and voice processing expertise to a new level of capacity and availability, paving the way for the global IP telephony network. Only one IP telephony softswitch/gateway solution has the performance, interoperability, and channel density to handle the most demanding carrier network applications.

The ORCA GX-Series Gateway and SSC Softswitch solution revolutionizes the packet telephony networking industry by providing an Open, Reliable Communications Architecture (ORCA) that enables carriers to build high-performance networks on top of existing infrastructure or from the ground up. This scalable, carrier-class switch handles over 2000 simultaneous calls from traditional telephony interfaces and connects them over wide-area IP, ATM, frame relay, cable, sonet, or leased-line networks. ORCA's open, modular, standards-based hardware and software architecture enables carriers to create custom solutions that precisely fit their business applications. From billing to network management, from high availability to robust telephony signaling, the ORCA system provides the highest-performance solutions for the most demanding networks.

This scalable, carrier-class switch handles over 2000 simultaneous calls from traditional telephony interfaces and connects them over wide-area IP, ATM, frame relay, cable, sonet, or leased-line networks ORCA's open, modular, standards-based hardware and software architecture enables carriers to create custom solutions that precisely fit their business applications. From billing to network management, from high availability to robust telephony signaling, the ORCA system provides the highest-performance solutions for the most demanding networks.

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ORCA FEATURES

Nuera's ORCA GX-Series high-density VoIP gateways dramatically lower the cost of deploying and operating carrier-class telephony services while enabling new revenue generating services. Robust support of telephony and IP interfaces, voice processing and network management features enable carriers to quickly deploy and efficiently maintain the network.

Open, Reliable Communications Architecture (ORCA)

The ORCA product family is Nuera's new breed of carrier-class IP telephony solutions. ORCA brings Nuera's call and voice processing expertise to a new level of capacity and availability, paving the way for the global IP telephony network. From broadband access to thin-route international long distance, Nuera's ORCA product family provides the highest performance solutions for the most demanding networks.

Capacity

The ORCA GX-21 supports up to 68 T1 or E1 interfaces (up to 2040 voice ports) and also supports STS-1*, DS3* and OC3* interfaces. The GX-8 supports up to 16 T1 or E1 interfaces.

Voice and Call Processing

The GX-Series gateways support a wide variety of standards-based vocoders including G.729, G.723.1, G.711, GSM and others. Dynamic jitter buffers, adaptive echo cancellation, silence suppression, lost packet recovery and DiffServ packet priority features enable the gateway to provide the highest quality service under the most demanding network conditions.

Interoperability

The GX-Series gateways are compliant with the latest IETF standards for VoIP interoperability. They support MGCP for call control and interworking with the softswitch, and are interoperable with SIP-based systems such as SIP proxies and enhanced services platforms.

Reliability

The GX-Series gateways are built for carrier central office applications. They are NEBS-3 (zone 4) compliant and all common logic, power supplies and fans are redundant and hot swappable.

Management

The NueraView network management system provides a point-and-click graphical user interface integrated with HP OpenView. NueraView supports the GX-Series gateways and all of the ORCA family products.

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ORCA GX-21

OVERVIEW

ORCA provides highly efficient, low delay, reliable delivery of voice, fax, data, and voice-band services across a broad range of packet transmission networks. ORCA brings Nuera's call and voice processing expertise to a new level of capacity and availability, paving the way for the global IP telephony network. Only one IP telephony softswitch/gateway solution has the performance, interoperability, and channel density to handle the most demanding carrier network applications.

The ORCA GX-Series Gateway and SSC Softswitch solution revolutionizes the packet telephony networking industry by providing an Open, Reliable Communications Architecture (ORCA) that enables carriers to build high-performance networks on top of existing infrastructure or from the ground up.

ORCA GX-21

This scalable, carrier-class switch handles over 2000 simultaneous calls from traditional telephony interfaces and connects them over wide-area IP, ATM, frame relay, cable, sonet, or leased-line networks ORCA's open, modular, standards-based hardware and software architecture enables carriers to create custom solutions that precisely fit their business applications. From billing to network management, from high availability to robust telephony signaling, the ORCA system provides the highest-performance solutions for the most demanding networks.

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ORCA GX-8

OVERVIEW

The ORCA GX-8 gateway provides the high performance and high reliability of the GX-21 in a smaller-scale product. The GX-8 offers redundant power supplies, redundant fans, and redundant common logic. The logic modules and software are identical to the ones used in the GX-21. The GX-8 is supported by NueraView and is fully interoperable with the GX-21 and the SSC Softswitch. All of the GX-21 call processing features are include in the GX-8.

ORCA GX-8

The ORCA GX-8 is ideal for smaller central office sites or large customer premise sites. It supports 1 to 16 T1/E1 interfaces and connects to the network via 100Base-T or high-speed serial port (in the case of VoFR applications).

The ORCA GX-8 power supplies are available in autoranging AC or -48V DC.

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ORCA GX-21 & GX-8 SPECIFICATIONS:
Subscriber Voice Modules
Signaling MGCP, NCS, SIP, CAS, R2, SS7
Electrical T1, E1, DS3, STS-1, OC3
Physical RJ-45, DB25, Coax, Optical
Packet Data Interfaces
LAN 100Base-T, 1000Base-SX
Serial V.35, RS422, RS232
Vocoders
E-CELP 4.8, 7.4, 9.6 kbps
G.711 64 kbps
G.723.1 5.3, 6.3 kbps
G.726 32, 40 kbps
G.729 8 kbps
G.729A 8 kbps
GSM EFR 12.2 kbps
Fax Support 2.4, 7.2, 9.6, 14.4 kbps
Echo Cancellation G.165, (0-49 msec)
Network Management
System SNMP Embedded Agent
Platform Microsoft Windows NT
Application NueraView GUI Running with HP OpenView
Capacity
GX-21
GX-8
T1/E1 68 16
DS3 3* -
STS-1 3* -
OC3 1* -
Environment GX-21 GX-8
AC Inputs 100-250 VAC Autoranging, 47-63 Hz, 15 Amps 100-250 VAC Autoranging, 47-6 Hz,15 Amps
DC Inputs (-40)-(-60) VDC 30 Amps (-40)-(-60) VDC 15 AmpsM
Size 28" (71.1 cm) H, 17.5" (44.5 cm) W, 19.5" (49.5 cm) D 10.5" (26.67 cm) H, 17.5 " (44.5 cm) W, 14.25" (36.2 cm) D
Weight 162 lbs (73.5 kg) 60 lbs (27.75 kg)
Storage -20 to 80 C -20 to 80 C
Operating 0 to 50 C 0 to 45 C
     

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ACCESS PLUS F-200IP

F-200

Nuera's Access Plus F-Series Voice over IP (VoIP) gateways and Voice Frame Relay Access Devices (VFRAD) provides quality voice communications and advanced enterprise networking features that significantly reduce operating costs while increasing control and flexibility to public and private frame relay network and IP network environments. The F-Series product line includes: VoIP gateways, VFRADs and Session Initiation Protocol (SIP) F200SIP gateways.

The F200SIP gateway also runs the industry-standard SIP protocol. Interfacing with other SIP devices, the F200SIP provides enhanced services such as unified messaging.

F200IP FEATURES

Call Routing

Nuera's F-Series provides complete call processing by switching each call independently with full digit and interface translation. This minimizes the number of ports needed and eliminates tandem calls on the network. Call switching allows the voice network to be fully meshed at minimum cost. Digit translation provides a unified dialing scheme capable of 20 digit translation and 40 digit outpulsing. It can complete any-to-any connectivity, independent of voice interfaces.

Tandem Free Operation

The F-Series' sophisticated call routing allows tandem free operation which eliminates multiple voice compression/decompression when routing through another F-Series gateway. Calls routed through multiple F-Series gateways would only be compressed at the origination and decompressed at the terminating gateway. This improves voice quality and allows for unique network designs.

Call Accounting

The F-Series also has a sophisticated call accounting system that allows you to generate invoices, rate calls and reconcile billing. This advanced system generates call detail records for per-call billing.

Calling Cards

Calling cards are available through Nuera's F-Series Talking IP product. This is a robust Interactive Voice Response (IVR) system, which supports both prepaid and postpaid calling cards. Multiple F-Series can use one Talking IP, which minimizes administration and maintenance.

Voice Quality

Rated #1 in the industry for the best voice quality, lowest delay and most efficient bandwidth usage as determined by independent lab tests, the F-Series can deliver toll quality voice with a bandwidth usage as small as 4.8 kbps per voice channel using its proprietary E-CELP voice compression technology. Top voice quality in combination with advanced networking features such as call routing, call processing and data switching make the F-Series units the optimal solution for both carrier and enterprise communications.

F200IP SPECIFICATIONS:

Subscriber Voice Modules
Signaling DTMF, CAS, Robbed-bit, R2
Electrical Digital: T1/SF/ESF, CCITT G.703/704 on T1/E1 Analog: FXO, FXS, E&M
Physical IP: RJ-45, DB15 Frame Relay: RS422/V.11/V.36, RS232/V.28, V.35, X.21/RS449/RS530
Vocoders
E-CELP 4.8, 7.47, 9.6 kbps
G.728 LD-CELP at 16 kbps
G.726 ADPCM at 32 kbps
G.729 CS-ACELP at 8 kbps
Fax Support 2.4, 7.2, 9.6, 14.4 kbps
Echo Cancellation G.165, (0-49 msec)
Network Management
System SNMP Embedded Agent
Platform Microsoft Windows NT
Application NueraView GUI Running with HP OpenView
Environment
AC Inputs 90-125 VAC or 180-250 VAC Autoranging, 47-63 Hz, 5.4 Amps, Maximum
DC Inputs (-42)-(-54) VDC, 4.2 Amps, Maximum
Power 320 Watts, Maximum
Size 28" (71.1 cm) H, 17.5" (44.5 cm) W, 19.5" (49.5 cm) D
Weight 25.5 lbs (11.5 kg)
Storage -20 to 80 C
Heat 6034 BTU/hr
Operating 0 to 50 C

 

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